Customer portals

The customer is king. The expectations of your customers have also increased for companies due to digitalization in everyday life. For example, customers no longer want to receive their bills in the mail, but want to be able to access them digitally. And they want to download important documents or report their contract and customer data online. All digitally, in one central location. 

SITEFORUM helps you do just that with a customized customer portal, so you can provide your customers with a convenient way to do everything else in addition to your products and services - for higher customer satisfaction and better service.

The benefits of a customer portal

 

• More comfort for your customers around your services
• high customer satisfaction and loyalty.
• Less effort in the provision of documents and information through automation.
• Time savings by eliminating postal routes and because of effective digital processes.

Key Features

These features are included by default in our customer portal software. However, we can always integrate additional features and modules to make your solution even more suitable for your use case.
   

Why a customer portal powered by SITEFORUM?

 

• we have years of experience: we implemented the first customer portals as early as 2004
• we are industry-independent
• our digitization platform contains 80% of the requirements for your solution out of the box - everything else is developed tailor-made for you
• our product is constantly being developed further - we thus ensure that your solution is always state-of-the-art
• our products are browser-based and responsive (mobile optimized) - this allows access from anywhere and any device
• we prefer an agile approach, i.e. regular coordination and feedback, so that the right solution is created for you

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Showcases

Convince yourself! Our showcases give you an insight into our projects and solutions.