The Helpdesk is a Customer Response application with an integrated Email Response Management System (ERMS) that automates and optimizes customer support.
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Use Design Attributes to show dynamically and embed e.g. Newsflashes on all locations. Show e.g. banners or images with conditions at different hours of the day.
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Handle all contracts of your company. You can plan schedule and archive contracts as well as other documents concerning your own company, subsidiaries, affiliates, etc.
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With conferences you can directly communicate within work groups or you can provide expert level support to customers. Fully functional in a web browser, no specialized client software is required.
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