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Gartner Magic Quadrant 2009: Social Software in the Workplace

SITEFORUM is a newcomer into this latest report from Gartner Inc, the world-leading IT and Advisory company. Here are some extracts from the report and our response. And if you want to know more about the revolution of social software, please scroll down.

Gartner Magic Quadrant 2009: Social Software in the Workplace
Business Awareness and Activity on the Rise.
The recent report from Gartner states “Among Gartner clients, the level of awareness of the business value of social software is high. Most organizations already have experience with initial deployments and many of their employees have personal experience of similar consumer services. Such trials, experiments and pilots have convinced many that there is value in social software deployment, mainly in terms of improving "connectedness" in their organizations (making it easier to find, approach, understand and connect with others), or in terms of capturing and organizing valuable formal and informal knowledge.”

SITEFORUM confirmed as an exciting player in the sector
Being placed in this Magic Quadrant for primarily internal-facing deployments is significant recognition by Gartner of the power of our platform and confirms our strategy for a unified platform working internally for employees and externally for business partners as well as customers. As Gartner has indicated, SITEFORUM have led the way in providing a powerful and scalable social platform for companies to engage with their customers/partners, innovatively and cost-effectively. Now we have been recognised for our achievements inside organisations.

Inclusion and Exclusion Criteria
Inclusion in this Magic Quadrant is based on an assessment of both market presence and the functional capabilities of products which are generally available in this market.

SITEFORUM are pleased to have met all and in particular scored well, as an initial entrant, in our ability to execute. As part of the overall score, Gartner took into account the maturity of the product (the number of versions released and how long it has been available), and evidence of large-scale deployments. SITEFORUM scored well with deployments in large corporations as well as SME’s.

Gartner says of SITEFORUM: “SITEFORUM is a well liked vendor with a functionally rich platform offering."

Strengths

  • A scalable SaaS solution used both internally for collaboration and social networking and externally for customer communities and networks.
  • Once set up it is easy to use, and if necessary it can be customized with a flexible development toolkit (SITEFORUM Studio). The vendor is also willing to customize to suit specific customer needs (such as SAP, Active Directory and salesforce.com integration).
  • Positive customer feedback.
  • SITEFORUM offers an innovative application store for selling and distributing add-on modules developed by third parties or SITEFORUM, and has partnerships with Internet and Network Service Providers.
Development Areas
SITEFORUM is committed to improving our market–share in this sector and will be working with more international clients on internal collaboration and employee networking initiatives to bring this in line with our externally facing deployments.

Download now our new whitepaper on how social networking is changing the way we do business:

 

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